Skip to main content

The shipping that goes across the continents; A review of the e-commerce shipping.

"Shipping in e-commerce is the 
Barometer of Customer Satisfaction."
                                          - The Unknown

From the time immemorial the movement of goods from one continent to another taken place by ships across the ocean.   Based on this,  the etymology denotes, the derivation of the word shipping.  In year Circa 1300, the word SHIP (noun) converted into a verb, by the American English, to denote the transportation of merchandise through the sea by ships. In the year Circa 1857, the word SHIP (verb) denoted to anything transported to the other places by any modes of transports - by Air, by Ship, by Road, by Train,  and nowadays by drones to effect delivery at the doorsteps. There are expected to be 600,000 commercial drones in use by 2018, and almost half of Americans would be willing to receive deliveries by drone.

At the advent of e-commerce into the world commerce, the logistics and delivery of the merchandise to the consumers taken to metamorphoses and the word logistics rechristened as supply chain management, inculcating all intricacies and nuances of available channels of delivery and mode of transports. We can very well say all the three elements of nature - the Air, the Water and the Earth are put into usage, for the deliverance of the merchandise - on time, every time - to the consumers. In this blog, we shall analyze some details on the logistics and delivery methods of the merchandise.

The modern-day online sellers to make the user experience successful,  employ, whichever right mode of transportation which makes the merchandise to be delivered at the appointed time, at the appointed place with the least amount of shipping expenses.

There are many customised ways of shipping methods available in the e-commerce industry.  With the explicit request from the buyer, the seller acts to deliver the merchandise. The following are the various methodologies of shipping made available to the buyers.
  1. Same Day Delivery
  2. Overnight Shipping
  3. 2 Day Shipping
  4. Expedited Shipping
  5. International Shipping and
  6. Freight Shipping - Shipments which weighs more than 150 pounds and larger in size than 30 inches in height, width and length are considered for freight shipping.  This is mainly used for transporting the cargo to the distributors and fulfilment centres.
Dropshipping is one of the most recent trends in e-commerce selling. Wherein the seller without a need for a warehouse to stock and move his inventory, re-channels the product delivery directly from the root manufacturer to reach the end customer.  Although the seller may have the flexibility of not having to maintain his stock, he has little control over the quality of the inventory and supply chain process. Unless there is a good team to coordinate this effort, dropshipping may prove a disaster to inexperienced sellers. With the advent of robots, delivery process automation and integration through smart assistants, the merchandise delivery time to the end-user will continue to shrink in years to come.
Packaging of the products for delivery has become an art by itself.  The statistics show that 20% of the returned products are returned by the buyers since they have received the merchandise in a damaged condition due to not secure packaging.  To avoid this nowadays sellers are making customised packaging.  Eco-friendly packaging is used by sellers in support of global warming and climate change programmes. 

The recent statistics show that 30% of all products purchased online are returned as compared to 8.89% of the Brick and Mortar Stores purchase. Cost of shipping has become No.1 deciding factor in making a purchase decision. 79 % of the consumers want free return shipping. 43% while making the purchase online abandon their shopping cart because of the high shipping cost. 10% of the purchasers leave the shopping cart due to longer shipping and delivery time.

In the e-commerce industry, AI and Robots have started showing their influence by making supply chain management a seamless process. It is stated by the peers, that by the year 2025, 70 to 75 per cent of the transactions or the works shall be done by the machine automation, and only 25 to 30 per cent shall have the human interference.
Alan Turing has mentioned in his public lectures (London 1947) - "What we want is a machine that can learn from experience, " and that the " possibility of letting the machine alter its own instructions provides the mechanism for this."In future, this will almost become true to its literal sense by the dream software machine -THE SINGULARITY.
With the growing digitization of the professional world, and with the speed of internet, more and more online sellers are adding Artificial Intelligence (AI) to their supply chain to maximize their resources, by reducing the time and money spent on figuring out how, where and when to send a package to a certain place.
AI helps in finding out the best route to quickly reach the customers, by solving us the age-old Traveling salesman problem. AI also helps in last-mile delivery. The role of smart assistants will continue to increase to meet e-commerce demand. For instance, Amazon’s Alexa helps in tracking orders placed with DHL Logistics. Delivery windows are shrinking and AI will completely take over manual decisions. Same day delivery will become a reality with AI & Automation.
SELLinALL with its wide range of experience in the field of online selling understands the challenges faced by sellers in maintaining their inventories across multiple online channels and the logistics and shipping difficulties they face to execute the shipping of the merchandise. SELLinALL provides an easy to manage solution with its most flexible, informative software, for the benefit of the online sellers. 

Inian P. K -

Popular Posts

5 Major challenges faced by e-Commerce sellers and ways to overcome it!

Based on a report by Google and Temasek Holdings, Southeast Asia’s (SEA) digital market could exceed US$200 billion before 2025. Southeast Asia’s digital economy is forecast to triple its size in the next 5 years. Read more on the challenges faced as a seller in the E-commerce marketplace, to help you decipher and be part of this immensely growing economy. E-commerce stores are on the rise due to a numerous reasons.  As far as market association is concerned, E-commerce sites already have an existing network of buyers. So, selling your products becomes relatively easy as branding and advertising is already taken care of.As  Sigmund Freud 's had rightly said  “ I carefully consider my decisions as everything comes with pros and cons! ”  Marketplace Management When it comes to South-East Asian E-commerce market, the most underestimated struggle is  Fragmentation  i.e. there are a number of e-commerce platforms in ASEAN countries attracting significant traffic, making

Pros and Cons of Cash on Delivery payment in E-commerce!!!

Cash on Delivery payment in E-tailing is  the most preferred form of payment by the customers these days. Cash on Delivery option is not available in many countries. But some countries in Asia like India, Pakistan, Bangladesh, Vietnam, Thailand, Nepal etc. support Cash on Delivery option in E-tailing. These are the pros of Cash on Delivery payment: Cash on Delivery option is supported by many E-commerce sites in some countries of Asia, India being a part of it. Cash on Delivery (COD) is preferred by online buyers who would like to check the product before paying for it.  This is advantageous for the customers as they can check the product before paying for it. Another advantage of COD is that many people in rural areas of India and many other countries who do not have credit cards and debit cards can buy products online. COD is supported by many E-commerce sites to attract  online buyers who are not comfortable  to reveal their credit or debit card details online. Cons

BE IN LOCAL, GO ON GLOBAL: How to be a local manufacturer and also be global online seller.

The Success of a Manufacturer depends on,  how well his products are purchased by the consumers. The timeline of international trade dates back to the Sumerian Era of Mesphotomien region (around 2000 to 3000 BCE) and then to the Chola Era of Southern India. If we delve deeper into it,  we see the Incense Trade Route is much older than the Silk Trade Route.  The  Incense trade route included a network of a major ancient land and sea trading routes linking the Mediterranean world with eastern and southern sources of incense, spice and other luxury goods (gold, silver, ivory and precious stones) stretching from Mediterranean ports across the Levant and Egypt through Northeastern Africa and Arabia to India and beyond. During the middle ages, the Silk Trade Route has been formed and trade has been established between the Greco-Roman empires with the Chinese and South Indian Kingdoms. After this, the trade has flourished in the early modern and the Later Moden periods betw